Transcribe more. Pay as you go.

All packs include the same tools. Choose based on the minutes you expect to transcribe; larger packs have a lower price per credit. You can add another pack whenever you need more.

Yes. One credit balance works across all WiseTranscript tools, including TikTok transcripts, Instagram transcripts, YouTube transcripts and translation. Each tool uses credits at its own rate, and every credit pack gives you access to the same tools.

No. Buy credits once, with no automatic renewal. Each purchase is valid for 12 months.

Each video uses 1 credit per 5 minutes, rounded up. A 5:01 video uses 2 credits. In a batch, each video is rounded up separately rather than combining all the durations.

Yes. Transcription and translation use the same credit balance. Translation requires sign-in and uses 1 credit per started 5 minutes of the original video, for each target language. Saved translations are free to reopen.

Each purchase is valid for 12 months from its purchase date. Buying another pack adds a new batch with its own expiry date; it does not extend or reactivate older credits.

Yes. You get 3 free daily credits for transcription and translation. They reset at 00:00 UTC, do not roll over, and are used before purchased credits. You can start with a public video link before purchasing.

Add another one-time pack or wait for your daily credits to reset. New processing needs enough available credits. You can still open, copy and download your available saved transcripts without buying another pack.

Credits are added after Stripe confirms your payment. If you have paid but your balance has not updated, check your order status or contact support before paying again.

Confirmed failed tasks cost 0 credits and their credit reservation is released. If a request is still being checked, its credits stay reserved until the outcome is confirmed. A credit release does not refund the original purchase.

No. Reopening saved transcripts or translations, copying text and downloading exports do not use additional credits. TXT is available for transcripts; SRT and WebVTT are available when reliable timestamps are present.

Yes. Purchased credits belong to your WiseTranscript account. Sign in to the same account on desktop or mobile to use the same balance.

Yes. Sign in to use bulk processing and audio or video uploads. Each video is charged individually. Uploads can be up to 100MB and 30 minutes long.

Credits cover processing; they do not bypass source restrictions. Use supported public links or permitted uploads up to 30 minutes long. Private, removed or restricted videos may be unavailable, and videos without speech may not produce a transcript.

You can request a full refund within 14 days if no credits from that purchased pack have been used. Reservations fully released after a confirmed failure do not count as use. See our Refund Policy for eligibility, exceptions and how to apply.